Privacy Policy

This Privacy Policy describes how Quality Reflections Glassworks LLC (operating the brands Quality Reflections and QR Glazing Contractors; “we”, “us”, “our”) collects, uses, and protects the information of our customers, vendors, and website visitors.

1. Information We Collect

• Contact information — name, phone number, email address, and mailing address, provided when you request a quote, sign a service contract, subscribe to updates, or otherwise communicate with us.
• Project information — details about the construction, glazing, or installation work we perform for you.
• Communications — records of calls, text messages, and emails exchanged with our team in connection with your project.

2. How We Use Your Information

• To provide and coordinate our services (scheduling, project updates, installation coordination, billing).
• To communicate with you about your project by phone, text message, or email.
• To send you updates, offers, and maintenance tips only if you opted in to receive them.
• To comply with legal and accounting obligations.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We do not share your personal information with third parties for their marketing purposes. Information may be shared only with service providers who help us operate our business (e.g. communication and scheduling platforms), and only to the extent necessary to provide our services, or when required by law.

4. Text Messaging (SMS) Privacy

If you provide your mobile number and consent to receive text messages from us, the following applies:

• Your consent to receive text messages is not a condition of purchasing any goods or services.
• Message frequency varies based on your project activity. Message and data rates may apply.
• You can opt out at any time by replying STOP. Reply HELP for assistance.
• No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security & Retention

We use commercially reasonable technical and organizational measures to protect your information, and we retain it only as long as necessary for the purposes described above or as required by law.

6. Children’s Privacy

Our services are directed to businesses and adults. We do not knowingly collect personal information from children under 13.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above reflects the latest revision. Material changes will be posted on this page.

8. Contact Us

Quality Reflections Glassworks LLC
6420 Polaris Drive, Ste 6, Laredo, TX 78041
Email: info@qualityreflections.com
Phone: +1 (956) 477-2233